Customer relationship, omnichannel, emotional experience, customer satisfaction…
In the digital age, physical stores need to respond to the changing shopping habits of their customers. You need to reinvent your store by focusing on the customer experience.
To help you create differentiating and omnichannel customer experiences, Stratégies formations is offering this one-day training session led by a consultant from IMPP.
Information and registration: http://www.comundi.fr/formation/121812/experience-client—enjeu-majeur-de-differenciation.html
Course location: Paris
Dates:
- 23/03/2020,
- 02/06/2020,
- 07/09/2020,
- 19/10/2020,
- 11/12/2020.
Instructor:
Florence GUITTET
