{"id":1277,"date":"2019-12-18T17:20:24","date_gmt":"2019-12-18T16:20:24","guid":{"rendered":"https:\/\/www.impp.fr\/category-news\/comundi-experience-client-enjeu-majeur-de-differenciation-les-13-12-2019-23-03-2020-02-06-2020-07-09-2020-19-10-2020-11-12-2020-avec-florence-guittet\/"},"modified":"2020-03-02T11:29:01","modified_gmt":"2020-03-02T10:29:01","slug":"comundi-customer-experience-a-major-differentiation-challenge-les-23-03-2020-02-06-2020-07-09-2020-19-10-2020-11-12-2020-with-florence-guittet","status":"publish","type":"post","link":"https:\/\/www.impp.fr\/en\/news\/comundi-customer-experience-a-major-differentiation-challenge-les-23-03-2020-02-06-2020-07-09-2020-19-10-2020-11-12-2020-with-florence-guittet\/","title":{"rendered":"Comundi: Customer Experience, a Major Differentiation Challenge, les 23\/03\/2020, 02\/06\/2020, 07\/09\/2020, 19\/10\/2020, 11\/12\/2020 with Florence GUITTET"},"content":{"rendered":"<p>Customer relationship, omnichannel, emotional experience, customer satisfaction&#8230;<\/p>\n<p>In <strong>the digital age<\/strong>, physical stores need to respond to the changing shopping habits of their customers. You need to <strong>reinvent your store<\/strong> by focusing on the <strong>customer experience<\/strong>.<\/p>\n<p>To help you create<strong> differentiating and omnichannel customer experiences<\/strong>, <em>Strat\u00e9gies formation<\/em>s is offering this one-day training session led by a consultant from IMPP.<\/p>\n<p>Information and registration: <a href=\"http:\/\/www.comundi.fr\/formation\/121812\/experience-client\u2014enjeu-majeur-de-differenciation.html\">http:\/\/www.comundi.fr\/formation\/121812\/experience-client\u2014enjeu-majeur-de-differenciation.html<\/a><\/p>\n<p><strong>Course location<\/strong>: Paris<\/p>\n<p><strong>Dates<\/strong>:<\/p>\n<ul>\n<li>23\/03\/2020,<\/li>\n<li>02\/06\/2020,<\/li>\n<li>07\/09\/2020,<\/li>\n<li>19\/10\/2020,<\/li>\n<li>11\/12\/2020.<\/li>\n<\/ul>\n<p>Instructor:<\/p>\n<p><strong>Florence GUITTET<\/strong><\/p>\n<div class=\"intervenantNom\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-765\" src=\"https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-300x300.jpg 300w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-1024x1024.jpg 1024w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-150x150.jpg 150w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-768x768.jpg 768w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-1536x1536.jpg 1536w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-2048x2048.jpg 2048w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-384x384.jpg 384w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-283x283.jpg 283w, https:\/\/www.impp.fr\/wp-content\/uploads\/2019\/11\/studiocabrelli-1089v2-florence-70x70.jpg 70w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pour vous aider \u00e0 cr\u00e9er une exp\u00e9rience client omnicanale et diff\u00e9renciante, Strat\u00e9gies formations vous propose une journ\u00e9e de formation anim\u00e9e par une consultante d\u2019IMPP.<\/p>\n","protected":false},"author":1,"featured_media":1207,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[29],"tags":[],"class_list":["post-1277","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/posts\/1277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/comments?post=1277"}],"version-history":[{"count":0,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/posts\/1277\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/media\/1207"}],"wp:attachment":[{"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/media?parent=1277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/categories?post=1277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.impp.fr\/en\/wp-json\/wp\/v2\/tags?post=1277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}